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BILLING QUESTIONS
AND ANSWERS
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Billing
questions may be sent via email.
Click here to send a billing question by email.
We will try to respond within 2 business days.
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What
are the hours of the billing office?
The billing office is open Tuesday, Wednesday,
Thursday from 9:00 a.m. - 5:00 p.m.
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With
what insurance companies do we participate?
BC/BS of Virginia (Trigon, Keycare, NCA, Capital
Care)
*We are a preferred provider for BC/BS.
Please check with your insurance company regarding reimbursement
for testing prior to your visit. BC/BS has different benefits depending
on your policy.
| At this time, below is a list of insurance companies
that we participate with: |
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AETNA CHOICE POS II
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AETNA HEALTHFUND |
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AETNA OPEN ACCESS ELECT CHOICE EPO
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AETNA OPEN ACCESS MANAGED
CHOICE POS |
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AETNA OPEN CHOICE PPO
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AETNA TRADITIONAL CHOICE
INDEMNITY |
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ALLIANCE PPO
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ANTHEM BC/BS PPO |
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ANTHEM BC/BS FEDERAL EMPLOYEE PROGRAM
PPO
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ANTHEM BC/BS TRIGON PPO |
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CCN PPO
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CIGNA PPO |
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FIRST HEALTH PPO
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GEHA PPO |
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GREAT WEST PPO
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HUMANA PPO |
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MAMSI HEALTH AND LIFE PPO
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MULTIPLAN PPO |
| NCPPO |
ONE HEALTH PPO |
| PHCSPPO |
PRINCIPAL PPO |
| UNITED HEALTHCARE PPO |
UNITED HEALTH CARE SELECT AND SELECT PLUS (POS AND EPO) |
| UNICARE PPO |
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| The following is a list of HMOs or Managed Care
Companies with which we participate: |
| AETNA ELECT CHOICE EPO |
AETNA MANAGED CHOICE POS |
| BC/BS CAPITAL CARE OR BLUE CHOICE HMO |
CIGNA HMO |
| HEALTHKEEPERS HMO |
ANTHEM TRIGON HTM |
| UNITED HEALTHCARE CHOICE AND CHOICE PLUS HMO |
| If you are a member of one of the above hmo plans
it is your responsibility to have an up to date and accurate
referral at the time of your appointment. If you have not obtained
a referral, it is expired, or did not bring it with you; you
will be responsible for all charges.
We do not guarantee participation, benefits, or coverage
with insurance companies. It is the patient’s/parent’s
responsibility to confirm our participation and benefits
with their insuranse company.
As stated when you made your appointment, “we suggest
that you call the phone number on the back of your insurance
card to confirm our participation and your benefits prior
to your appointment.”
If you participate with an insurance company not listed
above we will file your claim as a courtesy. You will be
responsible for all charges. If your claim is not processed
within 30 days you will be responsible to follow up with
your insurance company and pay your bill in full.
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| Although we currently participate with the
above insurance companies, changes do occur. |
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Why
do I owe more than my copay?
Please check with your insurance company. Depending
on your policy co-insurance and additional copay's are sometimes required
for tests. |
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Billing Questions
Prescriptions
will NOT be refilled via email.
Call
the billing office at 703-689-2000.
Fax
billing questions to 703-478-6612.
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